Product Knowledge
You will be asked about chocolate and chocolate making
by your customers, suppliers and the media - you'd better be an
expert!
Physiology of Taste
You need to understand the chemistry of chocolate and what determines
its flavor and texture in order to create successful chocolate
making recipes and exceptional gourmet chocolates. Also you will
be asked time and time again "How does your chocolate compare
to ....." as well as being asked for cooking help such as
"I tried tempering chocolate but it did this instead..."
Technique and Production
You need to understand your ingredients and how to produce a consistent
gourmet chocolate each and every time.
Marketing and Operations Plans
You need to understand marketing and business operations - at
least on a basic level - so you can identify market need to position
yourself and your business for success. You'll need to understand
how to set-up your operation to maximize production, efficiency
and profitability.
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